Refund Policy

Love it or your money back - we offer a 30-day money back guarantee on your first order. Email us to request your refund, and we’ll get back to you within 2 business days with further instructions. Please note that we require the items in your order, whether opened or unopened, to be returned before we can process your refund. 

We’ll make it right - please contact us if you encounter any issues with your order, including damage or quality-related issues. We'll do our best to make it right. At LiLA, the quality of our products and customer satisfaction are paramount.